F.A.Q.

WHAT ARE THE PAYMENT OPTIONS AVAILABLE?

We accept PayPal. only.

 

HOW LONG WILL THE SHIPPING TAKE TO MY COUNTRY?

 Shipping takes approximately 5-12 days to most countries around the world. Please allow an addition 2-5 days for processing the item once your order is placed. You can check all the details about shipping here:???????

 

 HOW DO I CHANGE MY ORDER?

 Unfortunately, we are unable to make modifications to orders once they have been placed. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. If you put an invalid or wrong address, your order will ship out to that address and be returned to our warehouse. A new shipment will have to be generated and additional shipping charges will apply.

 

HOW CAN I CANCEL MY ORDER?

 You MUST cancel your order within 24 hours by contacting us via e-mail

info@possto.com

If you contact after 24 hours there is no way to cancel your order as the processing has already been completed and your order is ready to be shipped.

ARE THERE ANY CUSTOMS & IMPORT TAX?

Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first.

 It's always buyer's responsibilities to clear customs and pay the relevant customs duties.We don't add taxes, VAT, or other hidden charges. You pay us the price showed on our website, i.e. goods subtotal + shipping cost.

 In most countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, however, do not incur taxes.

 The rules are different in every country. Unfortunately, there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.

 Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out relevant information before you order.

 If you have to pay import taxes and/or additional duties and sales taxes, you shall pay that to the courier upon receipt of the package(s). We can't calculate this for you and there is no way to pre-pay it.

If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.